DMARCViewer Terms and Conditions
Version 1.0 (Draft)
Effective Date: [To be inserted]
These Terms and Conditions ("Terms") govern your access to and use of DMARCViewer ("the Service"), operated by:
- Computernørden ApS
- CVR: DK43258141
- Denmark
By creating an account, accessing, or using the Service, you agree to these Terms.
1. Definitions
Throughout these Terms:
Service means DMARCViewer.com and all related websites, APIs and software.
Company, we, our, or us means Computernørden ApS.
Customer, User, or you means the person or legal entity using the Service.
Subscription means any paid plan offered by the Company.
DMARC Reports include aggregate reports (RUA), forensic reports (RUF), manually uploaded reports, and any metadata generated from them.
2. The Service
DMARCViewer is a cloud-based Software-as-a-Service (SaaS) platform designed to help organizations understand and improve their email authentication.
The Service may include:
- Receiving DMARC aggregate reports (RUA)
- Receiving forensic reports (RUF)
- Parsing XML reports
- Human-readable dashboards
- Security analysis
- Recommendations
- Scheduled reports
- Manual upload of DMARC reports
- Instant report analysis
- Email notifications
- Historical statistics
The exact features available depend on the selected subscription plan.
3. Eligibility
You must be at least 18 years old or legally authorized to represent your organization.
If you register on behalf of a company, you warrant that you have authority to bind that organization.
4. Accounts
You are responsible for:
- maintaining accurate account information
- protecting your login credentials
- all activity occurring under your account.
You must immediately notify us if you suspect unauthorized access.
5. Free Accounts
The Company may offer a free subscription tier.
Free plans:
- may have limited functionality
- may include storage limitations
- may be changed or discontinued at any time.
The Company is not obligated to continue offering any specific free features.
6. Paid Subscriptions
Subscriptions may be purchased monthly or annually.
Subscription fees are billed in advance.
Unless cancelled before renewal, subscriptions automatically renew for the same billing period.
Prices may change with reasonable prior notice.
Taxes may apply depending on your jurisdiction.
7. Cancellation
Customers may cancel subscriptions through the dashboard.
Cancellation prevents future renewals.
No refunds are provided for unused subscription periods except where expressly approved by the Company.
8. Refund Policy
Refund requests are reviewed individually.
Refunds may be granted where:
- the Service has not been materially used
- a technical issue prevented normal operation
- the Company determines a refund is appropriate.
Refund decisions remain solely at the Company's discretion.
9. Customer Responsibilities
You remain solely responsible for:
- your domains
- your DNS configuration
- SPF
- DKIM
- DMARC policies
- mail servers
- recipient configuration.
Recommendations provided by the Service are informational only.
Any changes made to your infrastructure remain your responsibility.
10. Email Authorization
You authorize DMARCViewer to send emails on your behalf to recipients configured within your account.
These emails may include:
- DMARC summaries
- Alerts
- Notifications
- Security reports
- Administrative messages
You are responsible for ensuring that configured recipients are authorized to receive such emails.
11. DMARC Reports
You retain ownership of all DMARC reports submitted to the Service.
By using the Service, you grant Computernørden ApS a limited license to:
- receive
- process
- analyze
- store
- display
your DMARC reports solely for providing the Service.
No ownership is transferred.
12. Forensic Reports (RUF)
RUF reports may contain personal data, including email addresses and message excerpts.
By enabling RUF delivery to DMARCViewer, you acknowledge that such personal data may be processed.
Processing is described in our Privacy Policy and, where applicable, our Data Processing Agreement (DPA).
13. Availability
The Service is provided on a best-effort basis.
No uptime guarantee or Service Level Agreement (SLA) applies unless separately agreed in writing.
Maintenance, updates, or infrastructure failures may temporarily interrupt availability.
14. Acceptable Use
You agree not to:
- misuse the Service
- interfere with its operation
- upload malicious files
- attempt unauthorized access
- reverse engineer the platform
- use the Service for unlawful purposes.
The Company may suspend or terminate accounts engaged in abusive behavior.
15. Intellectual Property
All software, source code, designs, graphics, trademarks, databases, documentation and other intellectual property remain the exclusive property of Computernørden ApS or its licensors.
These Terms grant only a limited, non-exclusive, non-transferable right to use the Service.
16. Confidentiality
Each party shall keep confidential any non-public information obtained through the use of the Service.
This obligation survives termination of the agreement.
17. Data Retention
The Company retains customer data only as necessary to provide the Service and comply with applicable legal obligations.
Following account termination, data may be deleted according to our retention policy.
18. Privacy
Our processing of personal data is governed by our:
- Privacy Policy
- Data Processing Agreement (where applicable)
These documents form part of these Terms.
19. Third-Party Services
The Service relies on third-party providers including hosting, infrastructure and email services.
Currently the Service is hosted using infrastructure supplied through:
- Hetzner Online GmbH
- AzeHosting ApS
The Company may replace providers at any time.
20. Suspension and Termination
We may suspend or terminate access where:
- fees remain unpaid
- these Terms are violated
- fraudulent activity is suspected
- continued operation creates security risks
- required by law.
Termination does not remove payment obligations already incurred.
21. Disclaimer
DMARCViewer assists organizations in understanding DMARC data.
The Service does not guarantee:
- successful email delivery
- protection against spoofing
- prevention of phishing
- compliance with regulatory requirements
- uninterrupted operation.
The Service is provided "AS IS" and "AS AVAILABLE."
22. Limitation of Liability
To the maximum extent permitted by law:
Computernørden ApS shall not be liable for:
- indirect damages
- consequential damages
- lost profits
- loss of business
- loss of reputation
- lost data
- business interruption.
The Company's total aggregate liability shall never exceed the subscription fees paid by the Customer during the twelve (12) months preceding the event giving rise to the claim.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
23. Indemnification
You agree to indemnify and hold harmless Computernørden ApS against claims arising from:
- your misuse of the Service
- violation of these Terms
- unlawful processing of data under your control.
- 24. Force Majeure
Neither party shall be liable for delays or failures caused by circumstances beyond reasonable control, including:
- natural disasters
- cyberattacks
- internet outages
- governmental actions
- war
- strikes
- power failures.
- 25. Changes to the Service
The Company may:
- modify features
- introduce new functionality
- discontinue features
- change subscription plans.
Reasonable notice will be provided where practical.
26. Changes to these Terms
These Terms may be updated from time to time.
Material changes will be announced through the Service or by email.
Continued use constitutes acceptance of the revised Terms.
27. Severability
If any provision is found unenforceable, the remaining provisions remain in full force and effect.
28. Assignment
The Company may assign these Terms in connection with mergers, acquisitions or sale of the business.
Customers may not assign these Terms without prior written consent.
29. Governing Law
These Terms are governed by the laws of Denmark.
30. Jurisdiction
Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the Danish courts.
The preferred venue shall be the Court of Esbjerg (Retten i Esbjerg) unless mandatory law requires otherwise.
31. Contact
Questions regarding these Terms may be directed to:
- Computernørden ApS
- CVR: DK43258141
- Denmark
Email: legal@dmarcviewer.com
Website: https://dmarcviewer.com